If you have a maintenance emergency, call the property management office during business hours (Monday-Friday 9:00 am-4:00 pm) at 216-368-3097. Please note that maintenance emergencies are considered to be plumbing, electrical, or issues with lock/keys. For all other emergencies call Case Police at 216-368-3333.
If you have a maintenance emergency after business hours, contact the on-call maintenance service at: 216-373-2831.
IF YOU ARE EXPERIENCING AN EMERGENCY UNRELATED TO MAINTENANCE PLEASE CONTACT CASE WESTERN RESERVE UNIVERSITY POLICE AT: 216-368-3333.